Communication is how people exchange information, opinions, and ideas and it links all human beings together. Intimate, complex, and necessary for our very survival, communication can profoundly affect our overall health and wellness. Today, communication not only transmits information and knowledge, but more importantly, it helps us relate to each other as human beings around the globe in a context of relationships, cultures, families, organizations, and nations. What we say, how we say it, and what we mean are critical and can be life changing.
Course Objectives
Explain why effective and empowering communication is important.
List factors impacting communication and the causes and consequences of ineffective communication.
Describe the basic elements of every communication process.
Describe the main modes of communication.
Compare and contrast the four styles of communication, including passive, assertive, aggressive, and passive aggressive.
Identify ways to manage anger and conflict.
Describe empowering communication (also called nonviolent communication) and skills for effective communication.
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